Everything you wanted to ask, answered.
These are the questions applicants actually send us before they start. No sales pitch, just how it works here.
An agency, not a middleman.
ChatScale runs the messaging on creator accounts from 10k to 350k fans. Over a hundred chatters, all remote, with every hour of the day covered. The creators make the content. We make sure every fan who writes in gets an answer that sells.
Everything you need to do the job is provided: the scripts, the tooling, training from scratch and a Team Lead who reads your conversations every week. The one thing we can't provide is the persuasion. That part is you.
Three fixed shifts, eight hours each.
No random changes.
Still got a question?
Start your application and ask us anything during the interview — it’s a conversation, not an exam.
Getting hired
How long does the whole application process take?
- Shadowing. You watch our best performers work live and see exactly how they sell.
- Training accounts. You practise on very small accounts where mistakes are absolutely fine.
- Test shift. When you feel ready you request it: 8 hours on an account without a live supervisor.
How long it takes is very individual. People with previous agency experience can finish everything in a single day. If you’re a beginner and it takes 1–2 weeks, that’s completely fine too.
After the learning phase, do I have to sign a contract or give you my personal information?
Am I going to start on big accounts straight away?
Pages & selling
What types of pages do you have?
How does your sales system work?
- More of your shift spent talking to actual buyers.
- Far less time burned on timewasters.
- Noticeably more closes per shift.
- Which means more commission for the same hours.
Experienced chatters usually get it immediately — it removes the single biggest inefficiency in traditional chatting.
Am I allowed to use oaths, inner circle and other sales techniques?
How the work runs
Why does everything happen on Discord?
Is it possible to work 5 days a week?
Can I adjust my shift if something in my schedule changes?
Is it possible to work overtime?
Is there anywhere to go after chatter?
Money & payouts
How much commission will I earn?
What are the payment methods?
Illustrative examples. Payouts land on the 28th of every month, always on time.